Frequently Asked Questions
1. How can I place an order?
To place an order, simply browse our website, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to provide your shipping and payment information to complete your order.
2. What payment methods do you accept?
We accept various payment methods, including credit cards (Visa, Mastercard, American Express), PayPal, and more. Your payment information is secure and protected.
3. How do I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can use this number to track the status of your shipment on our website or through the carrier's tracking portal.
5. How much does shipping cost?
Our flat shipping rate is $8.95 for all orders. This fee helps cover processing, packaging, and secure delivery to your chosen destination.
7. Which countries you ship to?
We ship to United States of America and Canada.
8. Can I cancel my order after it's been placed?
If you wish to cancel your order, please contact our customer support team as soon as possible. If your order has not been shipped, we will do our best to accommodate your request.
9. What if I receive a damaged item?
If you receive a damaged item, please contact us within 7 days of receiving the order. We will guide you through the return process and offer a replacement or refund.
10. How do I change my shipping address?
If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible. We will assist you in updating the address if the order has not been shipped.
11. Do you offer gift wrapping?
Currently, we do not offer gift wrapping services. However, our items are carefully packaged to ensure they arrive in great condition.
12. Can I exchange an item?
To exchange an item, please initiate a return following our return process and place a new order for the desired item.
13. Do you have a loyalty program?
We appreciate your loyalty. At the moment, we do not have a formal loyalty program, but stay tuned for updates on any upcoming rewards or discounts.
14. How do I contact customer support?
You can reach our customer support team via email at [customer support email] or by phone at info@menshirtstyle.com.
15. How can I stay updated on promotions and new arrivals?
To stay updated on promotions, new arrivals, and other exciting news, you can follow us on our social media platforms or subscribe to our newsletter on our website.
If you have more questions or need further assistance, don't hesitate to reach out to us. We're here to ensure your shopping experience will be great with Menshirt Style.